We read every email. Real people, calm replies. No support queue, no ticket numbers.
Pick whichever fits. They all go to humans.
Most emails get a reply within two business days. For product issues, often faster. We're a small team, so weekends may take a beat longer.
If something broke in one of our apps, tell us:
Your OS version. Your device model. What you were doing when it broke. A screenshot if you can. The shorter and more concrete, the faster we can fix it.
We read everything. We won't promise a timeline. Our products are built around clear, narrow philosophies, so requests that ask us to widen the scope often don't make it in. Most other ideas, we genuinely consider.